If you are visiting this page, it is because you have sent a supplier questionnaire form to dip-slides.com.
Due to the high volume of forms we receive via email and the various contractual agreements contained within them, dip-slides.com now has a company policy of not signing any external contracts or supplier forms with any party unless it is a supplier of a new product to dip-slides.com.
However, we have provided the answers to most of the frequently asked questions below to allow companies to fill in the form themselves.
Company Details
| Company Name | Russell Mainstream Supply Ltd (Dip-slides.com is a subsidiary) |
| Company Number | SC149867 |
| Company Address | Dip-slides.com Fife Resource Base Unit 1, Farraday Road Glenrothes KY6 2RU |
| Company Bank Account Sort Code | 09 06 66 |
| Company Bank Account Number | 40225606 |
| Company Bank Iban | GB72ABBY09066640225606 |
| Swift Code | ABBYGB2L |
| Currency Accepted | UK Pounds (GBP) £ |
| Bank Address | Santander Business Banking Bridle Road Bootle Liverpool L30 4GB United Kingdom |
| Company VAT Number | GB735321159 |
| EORI Number | GB735321159000 |
Direct Contact Details
| Managing Director | William Russell |
| Telephone Numbe | +44 (0) 1592 724 887 |
Operations Information
| Company Turnover | Confidential |
| Payment Terms | No credit accounts available. Payment upfront |
| Payment Methods | Credit/Debit card, Paypal or Bank Transfer via dip-slides.com. Purchase order numbers can be entered during the checkout. If Bank Transfer is selected as the payment method, a pro-forma invoice will automatically be e-mailed to the account holder's e-mail address |
| Lead Time | Varies depending on products. Stock levels are shown on the product page and items in stock are usually dispatched the same or next working day for next working day delivery |
| Company website | https://dip-slides.com |
| Company e-mail | sales@dip-slides.com |
| No of Employees | Confidential |
| Carrier used | DPD, APC, UPS, Royal Mail, FedEx, Parcel Force, InXpress |
| Early Payment Discounts | None unless specified on dip-slides.com |
Quality Information
| Is dip-slides.com BS EN ISO 9000/9001 accredited? | Whilst most of our products are, the entitiy dip-slides.com is a subsidary of Russell Mainstream Supply Ltd and as such Dip-slides.com does not require ISO 9000/9001 accreditation |
| Quality inspection | Dipslides: All dipslides are gamma irradiated and quarantined up to 14 days before being passed onto dispatch. All slides are then re-inspected again before being shipped to the customer. All other products: Random quality checks on various products are performed to ensure continuity and performance in goods supplied. |
Stock / Product Pricing Information
| Price updates | Product prices are subject to change. No notice is required. Effort will be made to communicate any price increase in advance where possible to resellers / distributors but is not guaranteed. |
| Product Documentation | MSDS and other documentation can be located on the product page on dip-slides.com |
| Shelf life | All perishable products will have the shelf life located on the label on the front of the product packaging. |
| Storage | Some products require specific storage temperatures. Dipslides should not be kept in a fridge. Store in a cool dry place. Optimum 8 - 15 degrees C. Storing the dipslides in a cool, dark cupboard or drawer close to the floor is a popular choice. Commercially available wine chillers can be set at the optimum temperature if you are looking for a product to store them in (always check the temperatures before purchasing). |
Staff Information
| Wages | All staff members are paid above the living wage |
| Holidays | All staff are entitled to full paid holiday |
| Maternity pay and leave | Full maternity pay and leave is available to all members of staff. Duration and wage is subject to the individual's contract. |
Product Returns
| Dipslides | Dipslides are non returnable / refundable as they are a perishable product. |
| Non perishable products | These can be returned within 14 days of ordering assuming no specific temperature storage is required. |
| Faulty items | Should an item be faulty and said fault was not caused by incorrect storage, a return collection will be issued. The item will then be inspected. If the inspection concludes the item is faulty through no fault of the customer, a refund will be processed. |
Shipping
| Package dimensions | Package dimensions can vary drastically depending on the product/s ordered. Dip-slides.com is unable to comply with any company specific size or weight restrictions for deliveries. Any refusal of delivery due to this would result in your products being destroyed by the courier company. |